Random Tips: Get Credit for Dropped Calls (for Sprint customers only)

*For Sprint customers only*

I firmly believe that if we pay a certain amount for a service, we should fully receive what we pay for. So why is it that when we get dropped calls when using our cell phones, we don't get anything back? I mean after all, we shouldn't be paying for those minutes we are wasting when the call gets dropped. It becomes even more personal when the call that is dropped is an important call. I know everyone gets irritated with dropped calls, such as an article I read on Elliot.org. Sprint has addressed this issue by allowing you to receive credit for your dropped call. Here are the steps:

1. Dial *2.
2. Press 1 for english or 2 for spanish.
3. When the virtual representative Claire prompts you, tell her "credit for a dropped call" or "dropped call credit". You should receive a credit for 50 cents for each dropped call.
4. Hang up.

It's that simple.

The limit of credits you can receive within one billing cycle is $10. That equals to 20 dropped calls. Sprint has enforced this crediting for dropped calls because customers used to take advantage of it, ie. asking for a dropped call credit 20 times in one day, whether they get a dropped call or not. Now you can call in for 2 dropped call credits a day, and if you ask for credit again, you will be transferred to a live technician...and we know how that goes...it goes nowhere.

Another thing to know is that you don't have to ask for the dropped call credit immediately after your dropped call. Sprint technicians will tell you that wherever you dial *2, they will know the location from which you called from, which should help them locate the area with apparently poor reception. But chances are, you are probably more concerned about calling the person back after the dropped call than calling for the credit. They also don't record if you actually receive a dropped call or not. Even if you never received a dropped call, you can still obtain the credit for it as long as you call in.

Personally, I say don't take too much advantage of this crediting service because they might make it harder for those who legitimately want credit back for dropped calls. If you do get dropped calls, make sure to follow the steps above, because after all, you deserve the credit.